FAQs

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If you do not reprogram your safe it will remain in Demo mode and will automatically open with the push of the Start button.
Individual users cannot be deleted from the unit. All users will be deleted together during this process.

Step 1: Open the unit by using either your backup keys or biometric keypad and locate the Delete button on the interior panel of the unit.

Step 2: Press and hold the Delete button.

Step 3: While holding down the Delete button, press the Start button on the keypad until the unit flashes green and beeps twice indicating that you have successfully deleted all registered fingerprints.

Step 4: Now you are ready to reprogram your unit.

 

This is not a numeric keypad, you cannot program digits. Your access code can be a single press of one or more buttons at the same time. Your access code can be a minimum of 3 entries or maximum of 6 entries.

Step 1: Open the unit by using the provided backup keys or factory default code which is a single sequential press of each button starting from left to right.

Step 2: Press and hold the Learn button located on the front interior panel of the unit. A beep will sound and the indicator light will turn green and remain illuminated. This will indicate that the enrollment procedure has been initiated.

Step 3: The indicator light will remain activated as you enter the new access code. The code can be a minimum of three entries or maximum of six entries.

Step 4: Press and hold the Learn button a second time until the indicator light beeps, turns red, and remains illuminated. Then re-enter new access code.

Step 5: Press and hold the Learn button one last time until the indicator light flashes green and beeps six times, this will confirm that the new code has been accepted. If the indicator light illuminates in red and beeps six times, an error has occurred and you will need to repeat steps 3-7.

Step 6: Now your unit is programmed and ready to use.

Step 1: Press the Start button at the top of the scanner to activate the unit reader. The unit will beep once and the indicator light will begin to flash green. The unit reader is now activated and ready to read your fingerprint.

Step 2: Using any previously enrolled finger, place your finger at the top of the scanner and swipe in a downward motion until the entire fingerprint has crossed the biometric scanner.

Step 3: The indicator light will flash green and beep twice signaling that your fingerprint swipe was accepted.

Step 4: Your unit will open.

*If the indicator light ashes green and red then your swipe
was not accepted and you will need to try again.

Step 1: Open the unit with the backup keys provided or by pressing the start button located in the index finger imprint on the keypad.

Step 2: Locate the Learn/Mute button next to the battery compartment on the interior panel of the unit.

Step 3: To enroll your first and second administrator fingerprint, press and release the Learn/Mute button. The unit will beep once and the indicator light will begin to flash green indicating that your unit is now in Learn mode. If the indicator light stops flashing after you have pressed the Learn/Mute button then you have been timed out and will need to press the button again.

Step 4: While the indicator light is flashing green, place the tip of your finger at the top of the scanner, then swipe your finger in a downward swiping motion taking one to two seconds per interval. The indicator light will flash green and you will hear a single beep. If the indicator light flashes red this indicates an unsuccessful swipe and you will need to repeat the previous step until you see the green indicator light and hear a single beep.

Step 5: Keep swiping until you hear a double beep. A double beep indicates a successful enrollment of that fingerprint. It may take three or more wipes until the fingerprint is enrolled.

Step 6: Test your unit to confirm that your fingerprint was accepted.

Step 7: You have successfully programmed your biometric unit.

Step 1: Loop the cable around a sturdy surface.

Step 2: Run one end of the cable with the metal tip through the eye of the other end and pull tight around the sturdy
surface.

Step 3: Place the metal end of the security cable through the fitted slot on the top left side of opened unit and
close lid to secure.

Step 4: Now you have secured your unit.

Step 1: Open the unit by using either your backup keys or code combination.

Step 2: Once opened, locate the metal slot on both sides of the interior roof of the unit.

Step 3: With the metal portion of the elastic straps, insert them into the metal slots on either side.

Step 4: Repeat previous step to install on the other side.

Step 5: Now you have installed your elastic strap.

Prior to approval of a return or replacement, we will require a receipt or proof of purchase. Please contact our Customer Service department for further details.

MiniVault and MultiVault Serial Number
(GV1000STD/DLX/BIO, GV2000STD/DLX/BIO)

You can find the serial number of the unit by opening the product and lifting the foam on the bottom of the unit.

ACTION REQUIRED: In order to receive a key replacement for your GunVault you must complete the following:

  • Purchase your key replacement.
  • Download a copy of the receipt to your computer.
  • Take a picture of your photo ID.
  • Fill out the Key Replacement form. This is where you will upload your photo ID and receipt.

NOTE: In order to receive a key replacement you must register your GunVault unit. This is an added measure of security for your protection. If you have not already registered your safe please do so at www.GunVault.com/warranty-registration

SpeedVault Installation (SV500 and SVB500)

Select a location to mount the unit.

IMPORTANT: The SpeedVault® uses gravity to drop drawer open and will need enough space in front of the unit to open fully.

Secure the “Mounting Bracket” to the desired location using the “Wall Mounting Holes” and the wood screws.

IMPORTANT: Mounting screws provided are the solid wood surface only. If mounting to another surface type, drywall, cement, and etc. the appropriate hardware can purchased through a local hardware store.

Keep the unit closed, remove thumb screws at the bottom of the unit (use of pliers is recommended).  After removing thumbscrews, remove the bracket. Place the SpeedVault on a flat surface and use the key to unlock the unit, pull the drawer off separating it completely from the unit. The battery tray is on the roof of the inside of the unit, open the battery tray door and plug in a 9V battery. Close the battery tray door. Align the shell of the unit to the “Mounting Bracket” using the “Hook Mounting Holes” as a guide. Reinstall the drawer on the unit by replacing the bracket and two “Thumbscrews”. The SpeedVault is now ready to be used.

IMPORTANT: You must register fingerprints or combination, the unit is sold at factory default and pressing the activator button or the combination 1-2-3-4 will open the unit.

 

 

Reprogramming GV1000-2000STD/DLX

For Standard and Deluxe as long as you can open the unit you are able to change the combination. It can be changed back to the factory 1-2-3-4 or it can be customized to whatever you want as long as it meets that criteria (must be 3-6 entries and an entry can be a single or multiple button press).

Make sure you have installed a battery on the unit.

  1. Open the unit.
  2. Find the learn button located on the roof of the unit in the middle of the circle cut out (for deluxe models there will be two circles, one for the light and the other for the learn button.)
  3. Press and hold the learn button for approximately 2 seconds. The unit will beep once and the light will flash red once and remain green. Press in your chosen combination (make sure it meets the criteria above).
  4. Press and hold the learn button again for approximately 2 seconds. The unit will beep once and the light will remain red. Re-enter the same combination.
  5. Press and hold the learn button one last time for another 2 seconds OR until you see the unit flash green 5 times and beep 5 times.

The battery is installed the same way for all GV1000 and GV2000 models.

  1. Open the Unit door and put keys away (not inside the unit).
  2. Carefully place the unit upside down.
  3. Remove the interior shelf (only found on the GV2000 models) and pull the bottom foam forward starting from the bottom back of the unit slowly and carefully so as not to tear off (note that the unit is upside down so the top is now the bottom).
  4. Find the battery cable with the positive (+) and negative (-) guides.
  5. Plug in the battery.
  6. The battery will be inserted into hooks with the battery name facing you and the battery cables and plug on the right-hand side. First insert the top portion of the battery slightly and use it to pull the hook up while pushing in the rest of the battery.The battery cables must be placed in the same direction as the image below to avoid any battery malfunction.(below is an inside view seen from the inside looking out)